Burnout from the pandemic has exacerbated the ongoing nursing shortage, as well as a shortage of support personnel critical to a hospital’s operations, such as IT. Both nursing and IT staff shortages can impact healthcare organizations on many levels, including patient care.
IT staffing shortages can result in nurses having to troubleshoot technical issues or delay their work due to a system or equipment failure. They may have to call a service desk for help or attempt to address the technical issue on their own, which can amplify the problem, reducing valuable time spent with patients and…