The pandemic may have accelerated network upgrades in senior care, but providers see long-term benefits, especially as their clientele becomes increasingly tech savvy. Pervasive Wi-Fi, supported by robust network management tools, sets a foundation for strategic improvements for staff, residents and overall operations.
That proved to be the case for Enlivant, headquartered in Chicago and serving 215 independent, assisted living and memory care communities in 27 states. CIO Justin Sheppard was still in the first 90 days of his role when the pandemic hit in 2020, adding new urgency to plans to…