1. Why Do Change Management?
In healthcare environments, IT teams are ultrasensitive to keeping systems available and reliable, and that’s the primary reason to have CM: to reduce the risk caused by change. 
But CM has three other benefits: standardization, which helps improve efficiency and effectiveness of teams; documentation, which helps create a more consistent and supportable IT environment; and communication, which reduces the impact of changes by keeping everyone informed. 
2. What Do Most Healthcare Organizations Get Wrong About CM?
It’s easy to focus on process: meetings, forms,…