Healthcare systems looking to remedy the fatigue brought on by unwieldy electronic health records systems and mounting staff shortages can explore how the integration of clinical communication and collaboration tools modernize their workflows and ultimately enhance patient care.
At a foundational level, CC&C tools integrated into an EHR system improve convenience for a care team by enabling them to view messages from and respond back to multiple members, says Dr. Allen Hsiao, chief medical information officer for Yale New Haven Health and the Yale School of Medicine.
“The ability to drag…